Orders < € 100 = € 4.9
Orders > € 100 = Free
Outside the Peninsula
For the Balearic Islands, Canary Islands, Ceuta and Melilla are quoted in the shopping cart by weight. Import duties to be borne by the Customer.
Are quoted in the shopping cart by weight.
Rest of the World
Are quoted in the shopping cart by weight. Import duties to be borne by the Customer
Conditions for free shipping:
• for Peninsular Spain: all orders over € 100
• for Balearic Islands, Canary Islands, CEE and Rest of the World: There is no free shipping. Import duties shall in no case be included.
• If you choose to collect it in our Amposta store and pick it up at the store.
The estimated delivery time is always indicated on the product sheet.
From 1 to 2 business days depending on the delivery address. Usually 24 hours for small shipments in Spain.
These periods are indicative for products that are in stock.
For international shipments, delivery times vary from 3 to 8 working days.
Shipments of Furniture and Bulky Objects
Deliveries of furniture or very bulky are at street level. It is recommended that two or three people meet to handle it to your floor, since the carrier leaves it at street level. If you wish, you can contract the special flat delivery service, with a supplement that is paid in the shopping cart by choosing the indicated Carrier for it.
Upon receipt of the furniture, you must check that the packaging is in good condition and, if you detect any anomaly, make a note on the delivery note.
In case of doubts, write down: "EXCEPT EXAM" together with your signature.
For more information you can read our Terms of Sale or contact us:
CUSTOMER SERVICE TOCTOC Living & Kids Concept Store
• Telephone service hours: Monday to Friday, from 10:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 5:00 p.m.
• Customer service phone: +34 977460389
• Customer service email: firstname.lastname@example.org